From the QIES Technical Support Office at https://www.qtso.com/providernh.html:
Notice: Five Star Preview Reports
The Five Star Preview Reports will be available beginning May 15th. To access these reports, select the CASPER Reporting link located at the top of your MDS State Welcome page. Once in the CASPER Reporting system, click on the ‘Folders’ button and access the Five Star Report in your ‘st LTC facid’ folder, where st is the 2-character postal code of the state in which your facility is located and facid is the state-assigned Facility ID of your facility.
Nursing Home Compare will update with April’s Five Star data on May 19th, 2012.
Important Note: The 5 Star Help line (800-839-9290) will be available from May 14th through May 18th, 2012. Provider preview reports will continue to be available on a monthly basis in advance of public posting and will include the dates and hours of helpline availability. BetterCare@cms.hhs.gov is an alternative communication medium to direct inquiries