CMS to publicly report on consumer experiences with Medicare-certified home health agencies
Results from the Centers for Medicare & Medicaid Services’ (CMS) national survey that asks patients about their experiences with Medicare-certified home health agencies are now available on the agency’s Quality Care Finder (www.medicare.gov/quality-care-finder) website.
CMS Acting Administrator Marilyn Tavenner today announced the new tool offering prospective patients, their families and caregivers the chance to compare home health agencies by looking at patient survey results. The Home Health Care Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) Survey, which will be updated every four months with new survey data, will complement the clinical measures already available on the agency’s “Home Health Compare” website.
